Senior Scammed at Camping World in Missouri
| I purchased 2017 toy hauler in June of 2021 in Missouri. Camping World cleaned it up to look nice. They were asked to check it over thoroughly before delivery. You would think that they would disclose any previous problems. They did not. I am a senior citizen, but they didn’t care. Take the money and run! After four short trips, the roof started to fall in. Their answer was, “IT’S YOUR TRAILER NOW!” My insurance company did a background check and found that this trailer had previous extensive damage and therefore refused to pay for any damage. Camping World said, “TO BAD!” I wrote several letters to Markus Lemonus and NEVER received a reply. |
Months of Frustration
| Finally, my insurance company put it in writing that this unit had previous damage and refused to pay for it. The bank refused to get involved, and the Missouri Attorney General, Eric Schmitt, also refused to get involved. So, the only thing that saved me was the letter from my insurance company. After eight months of arguing with Camping World, they finally said they would repair the trailer at their cost. Four months and several letters later to Lemonus, all unanswered, I got my trailer back. The value on my trailer went way down as the decals could not be retrieved anywhere. First, this trailer never should have been resold. Second, the work to put this unit back to its original condition was SHODDY at best. Lemonus doesn’t care who he cheats. He just makes the sale. He doesn’t care about who he is selling to or how they make their payments. Just make the sale! CW has a bad reputation. You would think they would be trying to fix it but no. Apparently, they don’t care because misinformed people keep buying from them. I personally will NEVER buy ANYTHING from them again. If I needed a box of matches I would not get them there. |
SPREAD THE WORD!
| Camping world sucks. Mr. Lemonus is not a man of his word and he refuses to talk to the people who buys his product. Karma awaits!! |
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KeystoneRVSucks.net
In addition, check out KeystoneRVsucks.net. Camping World (aka Gander Mountain) is the largest retailer of Keystone RV. Along with Camping World, Keystone has built a reputation for terrible workmanship and equally awful customer service. Consequently, our experience is available to read at keystonervsucks.net. In addition, share your own experiences with Keystone products and/or service click here to submit.
If your complaint involves a Keystone unit, by all means, e-mail customer service here. Please report your results. Positive experiences are unfortunately few and far between.
Keystone’s parent company is Thor; customer support form and phone number, (877) 855-2867.