I bought a used 2018 Coleman Lantern in July 2023 from the Camping World in Anderson, California. Within a month, the roof began to delaminate.
At first, the service team told me it needed a full replacement. Then they patched it, after my insurance denied coverage. Camping World Service assured me that no further damage existed.
Fast forward, 16 months later, extensive dry rot was discovered in the rear roof structure. They are refusing to repair it, saying it’s outside of their 12-month warranty.
An independent expert has confirmed that all seals were intact and dry rot occurred before the 2023 patch.
CAMPING WORLD EXTENDED WARRANTY SCAM!
In addition, I was pressured into purchasing nearly $4,000 in warranties. I have since found that the warranty is extremely limited and excludes these defects.
CampingWorldSucks.net was launched for the sole purpose of warning the public. In addition, visit KeystoneRVsucks.net.
CampingWorldSucks.net Contributions
CampingWorldSucks.net welcomes contributors, click here. In addition, we recommend the Facebook group Camping World: The Awful Experience to share your experiences. Our goal is to warn consumers to avoid this company, by any name.
CampingWorldSucks.net is an informational website only. We do not allow advertising; no profit is received.
KeystoneRVSucks.net
In addition, check out KeystoneRVsucks.net. Camping World (aka Gander Mountain) is the largest retailer of Keystone RV. Along with Camping World, Keystone has built a reputation for terrible workmanship and equally awful customer service. Consequently, our experience is available to read at keystonervsucks.net. In addition, share your own experiences with Keystone products and/or services click here to submit.
If your complaint involves a Keystone unit, by all means, e-mail customer service here. Please report your results. Positive experiences are unfortunately few and far between.
Keystone’s parent company is Thor; customer support form and phone number, (877) 855-2867.
Whistleblower evidence has surfaced against Camping World. New regulatory filings allege widespread fraud, wage suppression, and consumer deception at Camping World. The evidence includes internal documentation and transaction records that expose how backend costs were inflated — harming both employees and customers.
These are NOT billing Errors
These practices are part of a deliberate structure.
Camping World billed $1,895.42 for an LED light repair. Worst-case actual cost: $100 (30-min task, <$40 part).
Camping World billed $2,487.76 to replace a 50-amp power cord plug. Actual cost: $60.
Camping World charged $1,606.15 to top off two fuel tanks. Actual cost: $225.
Camping World charged $1,261.50 for a basic generator ‘test’. Actual cost: $85.
Effective labor billed at $533/hour. Actual real-world labor averages: $95–$125/hour.
Over $7,200 in ‘repacking’ and fake service fees across five RV units. Actual value: under $500.
CW STAFF LOST THOUSANDS!
Camping World salespeople lost thousands in unpaid commission. Customers paid thousands more in deceptive backend charges. Both groups were misled. The systems were designed that way.
Restitution NOT Revenge on Camping World
This isn’t Just About One Person…or about getting even.
It’s about helping people get whole again — or at least closer.
It’s about responsibility to the consumer. It’s about Justice.
Camping World Consumer Justice
We are working to build a secure intake portal where: – Customers can upload their documentation – Former employees can share records – Finance staff can expose backend cost manipulation
Upload to CodeTree Tools
The reporting system is coming soon under the name CODETREE Tools. Uploaded documentation will route data directly into legal and regulatory pipelines.
Until CodeTree is live, if you have something to share (documents, screenshots, contracts, commission statements) we’ll help you get those items to the right place.
You Deserve To Be Heard
If you’re owed something, you deserve a chance to get it back. This isn’t about revenge…it’s about justice.
We have already initiated filings with federal regulators including: – SEC (investor misrepresentation) – DOJ (racketeering and fraud) – IRS (fake deduction schemes) – DOL (wage suppression)
If you need help submitting your case, or want to get connected to legal or media teams, send a note here for now: lowell.unruh@gmail.com
We’re not organizing for attention…we’re organizing for restitution!
CampingWorldSucks.net are here for the sole purpose of warning the public
CampingWorldSucks.net Contributions
CampingWorldSucks.net welcomes contributors, click here. In addition, we recommend the Facebook group Camping World: The Awful Experience to share your experiences. Our goal is to warn consumers to avoid this company, by any name.
CampingWorldSucks.net is an informational website only. We do not allow advertising; no profit is received.
KeystoneRVSucks.net
In addition, check out KeystoneRVsucks.net. Camping World (aka Gander Mountain) is the largest retailer of Keystone RV. Along with Camping World, Keystone has built a reputation for terrible workmanship and equally awful customer service. Consequently, our experience is available to read at keystonervsucks.net. In addition, share your own experiences with Keystone products and/or services click here to submit.
If your complaint involves a Keystone unit, by all means, e-mail customer service here. Please report your results. Positive experiences are unfortunately few and far between.
Keystone’s parent company is Thor; customer support form and phone number, (877) 855-2867.
We lost my Mom so Dad decided he wanted to buy an RV. We had no idea how this would lead us to Camping World Service Departments. My Dad wanted to get out of the house, a reminder of Mom. Well don’t you know, he found…
A GREAT DEAL FROM CAMPING WORLD… NOT!!!!
First Camping World Experience
The unit he bought was in the shop within a week. Did not even get to camp in it and IT WAS IN THE SHOP. Camping World had it for months. We finally get it back and it is raining outside. Of course, it is leaking water to the point we have to get a mop.
If you drive an RV you know it isn’t always fun driving on the Interstate. You know, the road where drivers were able to get a driver’s license in a cereal box. Rolling along and all of a sudden we hear a horrible noise. We were ducking for cover.
THEN, THE BED ABOVE THE DRIVERS SEAT/PASSANGER SEAT COLLAPSES!!!!
We called Camping World. We could instantly tell in their voices THEY DIDN’T CARE. Back to Camping World Service. The unit had so many problems. It wasn’t safe and now had water damage we couldn’t see.
Camping World tells us we are driving a house with an earthquake under us. Exact words:
GET OVER IT AND THAT IS RV LIFE. —Camping World
Second Unit
Dad had enough. He wasn’t getting anywhere with them so he took a $30,000 loss! Unfortunately, he decided to give another Camping World, two hours away, a try.
This time, he had the new unit for a month BEFORE IT WAS CAMPING IN THEIR SHOP! Months went by. Yes months, five months to be exact. They found that the generator would NOT work although it had never been used. Camping World told us it was our fault and was due to OUR lack of maintenance. Told us that we needed to use it at least two hours each month and by the way you owe us $750!!!
The generator, along with everything else, was NOT covered under the warranty. So why provide a warranty if nothing is covered?
Another Invoice
We finally got it back. The first trip we take which required a generator, we were dry camping. It fires up but provides no power. We had to travel two hours out of our way to the closest Camping World. We live in Florida but were in Texas when this happened.
That CW tells us bring it in and they believe it is the transfer switch. We had to wait three hours, SITTING ON A CURB, and it is finally ready. We were told that the technician that “fixed” the generator forgot to adjust some screw. So Dad being nice like he is hands the guy a $20 tip.
THE GUY HANDS DAD A BILL FOR $162!
Another item not covered under the warranty. We considered it their fault since they forgot to adjust the screw after we gave them $750! Or the other payment of $162!
We were afraid to think of what would be next. Driving away, as soon as we shut the door we hear this grinding noise. WTF is that? The automatic stairs were not retracting. That was the noise.
My Father is 72-years-old and now he had to use a step stool to get in and out. Must be something with Interstates and above cabin beds since we were familiar with the sound and ducked since we were prepared for what was coming. THE BED FELL DOWN ONCE AGAIN. HELLO, SECOND RV!
All Camping World Locations Suck
It’s been a year now. The RV is the one that goes camping AT THE SHOP. We didn’t know that Camping World considered their service center some type of campground. RVs are purchased to go camping in…we thought. The plan was to get away. The only thing getting away WAS THE RV.
Again, I just picked it up today after something they “fixed” had to be “fixed” again. The service counter have a sign that reads:
OUR WORK IS WARRANTED FOR LIFE. NOT TRUE!
They charged me again. Unfortunately, instead of arguing with them, I paid to get it back. Got to love when the invoice reads that the technician repaired the dinette that collapses.
Camping World Breeds Liars
The technician said it was fixed and safe. He actually seemed to have tested it himself according to the invoice. He said he jumped up and down on the seat without a problem. I responded that was NOT TRUE. I assured them that the technician would not be at work if he’d done that.
HE WOULD BE OUT ON WORKER’S COMP BELIEVE ME.
Getting the Word Out
Long story short, I promise I’ve left a lot out, CAMPING WORLD SUCKS IS PUTTING IT LIGHTLY. In fact, I made shirts to wear so when others read my shirt they will see CAMPING WORLD SCREWED ME.
Find the t-shirts on Custom Ink.
The t-shirt depicts money down the toilet. The back shows two people kissing. THE WORD “MY” AND A PICTURE OF A DONKEY finished with the words CAMPING WORLD!
CampingWorldSucks.net does not benefit from the sale of these t-shirts. CampingWorldSucks.net does not profit in any way.
— Guest Contributor
Camping World hides under the name Gander RV in an attempt to cover their disgusting reputation. Our interaction with Camping World at two locations: Monticello, Minnesota, and Bartow, Florida, gave us nightmares. If nothing else, don’t buy the extended warranty! They will attempt to shove it down your throat. Do the math and buy your own warranty!
CampingWorldSucks.net welcomes contributors, click here. In addition, we recommend the Facebook group Camping World: The Awful Experience to share your experiences. Our goal is to warn consumers to avoid this company, by any name.
CampingWorldSucks.net is an informational website only. We do not allow advertising; no profit received.
KeystoneRVSucks.net
Similarly, check out KeystoneRVsucks.net. Camping World (aka Gander Mountain) is the largest retailer of Keystone RV. Just like Camping World, Keystone has built a reputation for terrible workmanship and equally awful customer service. You can read why we despise this company at keystonervsucks.net. To share experiences with Keystone RVs click to submit.
If your complaint involves a Keystone unit, e-mail customer service here. Please report your results. Positive experiences are unfortunately few and far between.
Keystone’s parent company is Thor; customer support form and phone number, (877) 855-2867.
My wife and I have planned for years that after retirement we would buy an RV and try full-timing. On Feb. 21, 2020, we bought a used 2008 Tiffin from the Gander RV St Augustine, Florida location.
Before spending this large amount of money we asked many questions. We went over everything and all of our issues were addressed. To be sure we did a thorough walkthrough we videotaped it. During the walkthrough, we found some issues and were assured that they would be taken care of before we picked up our new home. Every issue we found is on the tape with a recording of the employee telling us it would be taken care of.
Gander RV Tire Rot Deception
Gander scheduled a pick date and asked that we get there early. Ergo, we arrived at 9:00 am to find that nothing had been done to repair the issues from the walkthrough. After a long day, we left Gander at 5:30 pm with our unit. None of the repairs were done.
We headed home to Massachusettes, we had several problems arise. First, we had a blow out of one of their great tires. Road service charged $650 to replace one tire. With the tire removed it was apparent that the tires had been turned to hide the dry rot. Also, we lost an air pressure gauge.
Finally, we got home and parked the RV. It wouldn’t restate. Again we had to call Road Service; a $250 mobile visit. They couldn’t fix it. We had to have it towed to a service center, another $650.
Gander RV St. Augustine Liars
Next, on February 27th, we contacted Glenn Blake at Gander in St. Augustine and explained the issues. In addition, I reminded Glenn that their manager promised to fix an issue with the tailpipe. He told me to get it addressed and gave me his e-mail address. He told me to send him the invoice from our repair shop.
After the work was done I sent the invoice. The repairs included five new tires due to the dry rot and totaled $5,000. Now they refuse to pay for the repairs. Instead, they sent me a tailpipe with a letter.
Good Afternoon Mr. Brouillette,
I have looked at Tri-State’s repair order and reviewed it with the General Sales Manager. Gander RV will cover the LOF in the amount of $405.25 and we will also cover the air gauge repair of $305.60. As a goodwill gesture, although we usually do not cover tires on pre-owned units, we will cover half of your replacement cost on your blowout at $370.00. The total reimbursement to you is $1080.85.
Also, I’m sending you the exhaust turndown as promised by the previous sales manager. This is the best we can do for you. I will have our Accounts Payable Department draw up a release and e-mail it to you. Sign and return this release so that I can request a check for you. Please be safe in your travels.
Thank you for your business. Best regards, Glenn S. Blake, Service Director glenn.blake@ganderoutdoors.com Gander RV, 600 Outlet Mall Blvd., St. Augustine, FL 32084 (904) 486-9050 ext. 1244 CISCO#: 70561244
We received the agreement. Due to our shock, after reading it we asked several different managers repeatedly if anyone had read this agreement? The responses were the same, “this is what needs to be signed before we pay you.”
As you can see, this is what you have to expect when dealing with Gander RV St. Augustine, Florida (aka Camping World). If you don’t have time to read the whole thing, just read this excerpt from what they wanted me to sign, especially the bold type.
Gander RV St. Augustine Release
3. General It is understood and agreed by me that the acceptance of the contribution is in full accord, satisfaction, and in final settlement of any and all claims and demands presented by me against Dealer. I covenant that no representations or promises other than those expressly herein contained have been made to me in regard to this Release and settlement, and I fully understand that, after this instrument has been executed, all of my rights, claims, and demands referred to above are hereby and shall be extinguished. I understand that this Release is a compromise of a disputed claim and is not be construed as an admission of liability on the part of Dealer. I will do all things reasonable and necessary, and without delay, to transfer legal and physical possession of the RV to Dealer, including, but not limited, to removing my personal belongings from the RV and signing a power of attorney in favor of Dealer. I understand that the RV must be in the same condition it was delivered to me on the purchase date, reasonable wear and tear excepted or I will be responsible for all costs associated with returning the RV to that condition prior to receiving the contribution described in Paragraph 1.
4. Confidentiality I agree to maintain this Release and its terms in strictest confidence. I shall not communicate, display, publish or reveal any of the facts surrounding this Release or the contents of this Release to any individual, group of individuals, organizations, social media sites, or entities, including but not limited to, any member of the media, except as may be required by a governmental taxing authority or by subpoena from a court of competent jurisdiction. If inquiry is made as to the resolution of dispute, I will specifically report only that the matter has been settled.
Stay away from this place!
–Guest Poster
Gander RV Warnings
Camping World has taken on the name of Gander RV to cover their horrible reputation tracks. Due to our horrible experiences with two Camping World locations: Monticello, Minnesota, and Bartow, Florida. If you learn nothing else, DO NOT buy the extended warranty that they attempt to shove down the throat of every prospect at closing! Do your own research and do the math!
CampingWorldSucks.net welcomes contributors, click here. In addition, we recommend the Facebook group Camping World: The Awful Experience to share your experiences. Our goal is to warn consumers to avoid this company, by any name.
CampingWorldSucks.net is an informational website only. We do not allow advertising; no profit received.
KeystoneRVSucks.net
Similarly, check out KeystoneRVsucks.net. Camping World (aka Gander Mountain) is the largest retailer of Keystone RV. Just like Camping World, Keystone has built a reputation for terrible workmanship and equally awful customer service. You can read why we despise this company at keystonervsucks.net. To share experiences with Keystone RVs click to submit.
If your complaint involves a Keystone unit, e-mail customer service here. Please report your results. Positive experiences are unfortunately few and far between.
Keystone’s parent company is Thor; customer support form and phone number, (877) 855-2867.
I would not advise buying a Freedom Elite from Camping World.
My story will highlight the customer service from Camping World and Thor Manufacturing’s unwillingness to stand behind their product.
In January of 2017, we purchased a new Freedom Elite 26HE motorcoach from Camping World in Saukville, Wisconsin. We are extremely dissatisfied with the customer service from Camping World.
We first looked at the Freedom Elite coach at a Milwaukee RV show in February of 2017. The layout of the 26HE was perfect for us and decided to purchase one. There were several deficiencies with the show model on display from the Madison, Wisconsin Camping World. However, the salespeople assured us that we could get a new, identical unit from in Saukville.
Red Flag Number One
After the show, we headed to Saukville. At Saukville Camping World we proceeded with the paperwork. We quickly realized that the RV we were buying was the same display model. In other words, they had added a Saukville Camping World sticker over the Madison sticker.
Red Flag Number Two
We pointed out all the deficiencies we noticed at the RV show. Camping World assured us that all the issues would be fixed. One of the issues was a seal on the overhead cap. We were apprehensive, but we went ahead with the purchase.
After the Purchase
Our concerns were confirmed right after we purchased the motor home.
From February to July 2017 the RV was in and out of service at Camping World Saukville with warranty issues.
First, an electrical relay almost started the RV on fire. Next, we found a screw that had been driven through the fiberglass portion of the roof during the manufacturing process. It was near the roof access ladder.
Service Incompetance
They fixed the screw issue but the repair looked much worse than the problem. Apparently, a technician at Camping World drew pencil marks around the screw, shaped like spider cracks. I assume they did that to exaggerate the damage so that the manufacturer, Thor, would foot the bill.
After that, we saw that the employee who attempted to fix the seal on the overhead cap had dripped sealant and caulking all over the front hood. I spent a couple of hours cleaning it up.
Only One Season
Thankfully we used the RV during the 2018 season without incident. However, during the 2019 season, we noticed that the right wall was delaminating inside the cap. There was a water leak. Also, we noticed water leaking from the cab roof over the passenger seat.
We took the RV to a local repair shop. Initially, they couldn’t find a leak. Next, I removed the cushions from the overhead bed and discovered that the wood was rotting. Mold had started to form there. They suggested we take the RV back to the dealer (Camping World) and we did.
More Repairs Than RV Trips
Next, we dropped the RV off on Dec 2nd, 2019 at Camping World in Saukville, Wisconsin. Since we dropped off the RV I called Camping World at least seven times and stopped in once in person requesting updates. The service department promised to call me back with updates on numerous occasions and never did. Next, I called again and left a message for the service manager to call me Friday, February 28th, 2020. After that, I called Camping World Corporate and send a letter regarding our concerns before I finally got a callback.
On March 11th I finally received a call from the service department stating they found the leak. It was under the right-side screw track on the overhead cap. They said the seal had failed and caused damage estimated at $7,700. After that I initiated a claim with the extended Camping World Warranty we purchased. The claim was denied because it did not cover leaks or leak damage.
Bogus Warranty
Next, I called Thor and asked that they help cover the cost of repairs. The motor home was obviously not properly sealed at the factory. In addition, the location of the leak was not visible. That damage couldn’t have been seen with the naked eye.
Thor responded that the motor home was out of warranty. The manufacture warranty only covered seals for 3 months. Ergo, the three-month warranty is not a warranty at all. Apparently Thor expects their products are inherently defective.
On April 28th, 2020 I received a call from Camping World. They found damage to the fiberglass wall next to a window. Service techs removed the fiberglass to fix the water damage. The estimate was approximately $900. I asked how the new damage happened because I did not see this damage prior to dropping off the vehicle. Of course, they could not explain how the damage had occurred.
In conclusion, today is June 4th, 2020. As of this posting and we are still waiting on our RV. Half a year! We have used our motorhome only eight times since we purchased it. Ergo, we’ve only put around 15,000 miles on it. We cover our unit during winter storage for its protection.
This is our second Thor RV from Camping World. We are far from satisfied with Camping World or Thor motor homes.
Camping World/Gander RV Warnings
This blog began because of our horrible experiences in Monticello, Minnesota and Bartow, Florida. Most importantly, DO NOT buy the extended warranty they try to shove down your throat at closing! Do the math. Research your own warranty agreement.
First, we welcome contributors at CampingWorldSucks.net, click here. Next, we recommend unhappy Camping World customers join the Facebook group, Camping World: The Awful Experience to tell your story. Posting in more places increases the chances that they will lose a prospective screw-ee.
This blog is informational only. No advertising. Not-for-profit.
CW’s Fav Manufacturer
Similarly, Keystone RV sucks; check out KeystoneRVsucks.net. Camping World (Gander Mountain) is Keystone RV’s largest retailer. Like Camping World, the Keystone RV company has a reputation for shotty workmanship and horrible customer service. Read our Keystone story at keystonervsucks.net.
In addition to contacting Camping World, you can complain via e-mail about Keystone units to their customer service by clicking here. Again, let us know how that works out for you. We’d love to hear some positive experiences. Unfortunately, they are few and far between.
Thor is Keystone’s parent company. Thor customer support form and phone number might help, (877) 855-2867.
I thought this would be a peaceful negotiation between myself and Gander RV of Bartow, Florida. I arrived with my unit having agreed with their head office the day before. First, we agreed to bring it in for them to inspect. Repairs previously addressed had failed and caused water damage in my new unit. In addition, other issues had arisen.
General Manager MIA
When I arrived I asked for the Bartow, Florida General Manager (GM) and the service manager. The service manager came out to tell me that the GM wasn’t there. I didn’t think this was a problem. I had the service manager.
During the walk-through of my unit, they begin trying to claim they didn’t make the failed repairs. I had work orders dated and signed, along with written confirmation on letterhead asking me to take my unit to a third party for them to confirm the repairs were not up to par. That fact was confirmed.
Asked to Leave Gander RV of Bartow
As a result of showing the service manager the repair list and their work orders, along with all the other evidence they told me to pack my unit and leave. I refused.
Due to the intimidation, from the Gander RV staff, I called the sheriff. They came out just to keep the peace and make sure nothing got out of hand. Next, the GM comes out of an office wanting to talk. So we began talking. He says that he’s going to have to ask me to leave. Following that he claims I made a racist comment about a black guy and a banana. This was totally false. The sheriff asked if it was true. I said no! I had a friend with me and he denied any such comment being made. Consequently, the sheriff made a report.
I contacted the head office to see how they would like to proceed with these false claims. They hung up the phone. I called them back. They transferred me to a manager in their head office. He said that it’s no longer their problem; it’s between me and Gander RV (Camping World) of Bartow. At which point the phone cut off.
I immediately called back to ask for this matter to be taken higher. They instantly hung up. Finally, after I called back a fourth time, they just transferred the call to the Bartow location.
I can’t believe the lengths these cowboys will go to screw me and my family out of money and everyone else. In conclusion, my advice: steer clear of Gander RV or Camping World or whatever they call themselves. Camping World Sucks!
— Guest Contributor
Gander RV (Camping World) Sucks
Camping World has changed its name to Gander RV in Bartow, Florida. New name; same terrible service. To contribute to CampingWorldSucks.net click here. A Facebook group exists for people to share experiences. It’s called Camping World: The Awful Experience. Camping World corporate headquarters webpage is here. Please let us know if you get results.
CampingWorldSucks.net is an information website for Camping World and Gander RV experiences. No advertising is allowed. Camping World inpired this blog; both Bartow, Florida and Monticello, Minnesota.
Keystone RV Manufacturer Sucks
Keystone RV is a Camping World staple. Keystone’s manufacturing and service equals Camping World’s (Gander RV). Read about our sad experience at keystonervsucks.net. Keystone’s customer service e-mail is ownerrelations@keystonerv.com. Thor, parent company to Keystone RV, is also an avenue for complaints. Fill out their form at Thor custom support or try calling (877) 855-2867.
DO NOT, I REPEAT, DO NOT go to Camping World of Manassas, Virginia!!!!
We have had the WORST experience with Camping World in Manassas. Camping World sucked, from the purchase of our travel trailer to getting ANY of our walk-through items fixed. First of all, the general manager, Michael Shefcyk, and the service manager, Deamon, are complete liars and manipulators.
Due to their incompetence, we demanded that they give us a new travel trailer. This took months of me contacting the corporate office. Our replacement travel trailer has several items that are very simple fixes, yet they’ve had our trailer since August; now it is MARCH. It is still not fixed!
Camping World Scammers
I truly believe Camping World is full of complete scammers! The service department manager, Deamon, is now going back on their written promise to fix the items on our walk-through list. They’ve only fixed a few items out of five pages of issues.
Furthermore, these are walk-through items from delivery. GM, Michael Shefcyk signed off on each repair on the list. Ergo, they are in breach of contract by refusing to fix the list of agreed-upon repairs.
I truly believe that this company, from top to bottom, teaches everyone to get away with taking people’s hard-earned money. Most importantly they do not deliver on the promise from their CEO Mark Lemonis, “If you’re not happy, I’m not happy.”
It’s ALL a scam!
$60,000 CW Mistake
We’re talking about a $60,000 travel trailer. Not something to laugh at. We took years to decide if we really wanted to put out the money on this. It was for our family. Consequently, we went ahead. We should have gone somewhere else, not Camping World. They have the worst customer service. So much of our money has gone out for something that has been sitting at their lot since August of 2019. Now it’s March 2020!
Finally, Camping World Sucks from top to bottom; including Camping World of Manassas, Virginia!
— Guest Contributor
Camping World (Gander RV) Sucks
To contact Camping World corporate headquarters click here. We’d love to publish your results. In addition, a Facebook group exists, Camping World: The Awful Experience to share your experiences.
CampingWorldSucks.net is strictly informational. No advertising. Camping World in both Bartow, Florida and Monticello, Minnesota were instrumental in inpiring this blog. Also visit KeystoneRVsucks.net.
Keystone RV Equally Sucks
Camping World is the largest retailer of Keystone RVs. Keystone manufacturing has a rep of poor workmanship and terrible service. Check out our experiences at keystonervsucks.net. You can contact Keystone via e-mail at ownerrelations@keystonerv.com. Keystone’s parent company is Thor. A Thor custom support form is available, or call (877) 855-2867.
This post combines several Camping World reviews that contributors have submitted. Camping World Sucks has one goal, to warn the public. Keystone RV Sucks also welcomes guest contributors to share their experiences.
Camping World of Tallahassee
I purchased a brand new Flagstaff fifth wheel at Camping World of Tallahassee, Florida. It came with a defective hook up light on the front. No one told me not to use the light until it could be replaced. They didn’t have one in stock and chose not to order one before I took delivery.
First, I turned it on and used it for a night light assuming it would work; until it just quit. Then, it caught fire! The fire burned a hole in the front cap before it could be put out. Thank God someone was walking past when it started burning. They banged on my door and we put the fire out.
I called the manager at Camping World in Tallassee. He wanted me to tell Forest River I was afraid to stay in the unit. He offered to send me a different, new fifth wheel.
I told him he could go to hell and phoned Forest River in Indiana and told them what he was up to. After that, I contacted Camping World Headquarters in Bowling Green, Kentucky. In addition, I registered a complaint against the manager in Florida. Of course, Camping World corporate did absolutely nothing.
Now you’re beginning to understand why Camping World is trying to become Gander RV. They can eat s–t as far as I am concerned.
Rebranding: Hiding & Lying
In my opinion, Camping World (now trying to re-brand themselves as Gander RV) is nothing more than the traditional and unethical “used car” sales scam!
They deliberately buy substandard, low-quality RVs. Camping World lies about the safety and durability of the units and then push-off warranty repairs until the manufacturer’s warranty expires. This practice places the burden of repair costs on the buyer!
Camping World Unethical? Yep!
An unsustainable business model? We can only hope. Remember, they are only interested in short-term profits. When consumers finally understand Marcus Lemonis’ con, he will simply move on to another scam. He takes his profits, leaving customers and investors in the dust!
Camping World Columbia, SC
My purchase was a nightmare from the start and continues. The Camping World Staff at Columbia, South Carolina signed my name to two difficult documents. They failed to register our RV with the North Carolina DMV, as promised. More than 45 days after the purchase they sent the paperwork to us. This resulted in us driving the RV unregistered the whole time.
They provided false or misleading information concerning the cancellation of our extended warranty and paint coverage. In addition, they promised to fill the RV with fuel prior to purchase. We took possession with only $50 worth of fuel.
Only one key was provided with a brand new 2020 Thor Freedom Elite. Camping World claimed that the manufacturer only provided one key for the vehicle.
We contacted corporate. To date, we still have not heard back from corporate. None of our concerns, which are many, have been resolved.
CW Manassas, VA
My wife and I purchased a used Tiffin Allegro from the Manassas store a couple of months ago. We live in Maryland so I had to have it state inspected.
The inspection station failed the Motorhome for front brakes. Both Rotors were cracked completely through. All four were severely overheating to the point that they were disintegrating.
Camping World allowed me to drive that vehicle over 150 miles home with my family aboard. Not to mention the thousands of other motorists on the road with us.
This vehicle has been the biggest mistake I’ve ever made. I can assure you that I or anyone I have the chance to talk to will never buy another RV from their stores!
–Guest Posters
The Worst RV Dealer
The goal here is to warn future customers and help current consumers trapped in a Camping World nightmare.
First, Camping World is now hiding under the name Gander RV. They are also purchasing private dealerships and not changing their names to hide behind aliases. To contact Camping World corporate, click here. Please share your results.
Visit the Camping World: The Awful Experience Facebook page for more reviews. These reviews are the result of Camping World’s common business practices; Camping World’s normal. Please contribute your experience by clicking here. CampingWorldSucks.net and KeystoneRVSucks.net are strictly informational. No advertising will be accepted. We can only hope Camping World, also known by aliases including Gander RV, will get a clue and step up to the plate.Check out KeystoneRVsucks.net to read and share experiences with Keystone brands. Keystone customer service’s e-mail address is ownerrelations@keystonerv.com. Keystone’s parent company is Thor. Some have reported more success by contacting Thor. For Thor customer support click here or try calling (877) 855-2867.
Camping World Sucks, and Keystone RV Sucks, welcome guest contributors to share their own Camping World Experiences. As a result, several guest contributors have shared their stories below.
Corrupt All The Way To The Top
Several years after I bought my Class-C camper. During my Camping World experience I gave this company three different chances to fix or repair work done by their mechanics.
I climbed my way up the food chain to try to resolve the issue. The key PROBLEM, Marcus Lemonis. He uses his power only to personally make himself money. To Mr. Lemonis, the importance of the customer, the employees, and the company has declined. Ergo, Camping World Sucks!
He’s rich on the backs of the people he has rear-ended. Moral to this story: never will I return – have advised everyone I have ever come in contact with to avoid this company like the plague.
Redding, Cali Camping World Sucks
Our Camping World experience took place in Redding, California.
We bought a 2008 Thor Wave 21BH. On December 10, 2019, we brought it to Camping World Redding. We needed to get the wheel bearings repacked, holding tanks checked and flushed; general maintenance.
The service manager, Brian, recommended their 45-point inspection, which we agreed to. He called a couple of days later. First, he told us that our brakes were shot. Next, he informed us that our roof had turned to leopard skin. When I asked about the other things mentioned earlier, he said everything seems to work.
Therefore, on December 20, 2019, we picked up our trailer with a bill for $8,000 dollars!!!!! Certainly, Camping World should have mentioned that the tires were severely cracked. We went to Les Schwab for tires.
When we got to our site and plugged in, we discovered that Camping World Sucks!
Black water gauge still said 2/3 full, the same as when we brought it.
Gray water gauge said full, the same as when we brought it.
Black water tank was clogged and wouldn’t empty.
When the water heater kicked on the water leaked under the bunk.
As a result, we called Camping World in Redding. Again we talked to the service manager. Those things were not covered under the 45-point inspection.
Ergo, we feel like they are crooks that are out to make a quick, dishonest buck, but that they really don’t care whether we live or die.
Walked Out Because CW Sucks!
Our camping world experience sucked. Fortunately it was brief. Eight years ago we were shopping for a fifth wheel toy hauler. We stopped at Camping World to look at some models. The very first question the salesperson asked was, “Are you going to finance the purchase with us?” Always the most important aspect in Camping World’s marketing plan.
Hence, I looked at my wife and, without saying a word, we both walked out. The salesperson could then return to their office and resume playing solitaire on their computer.
–Guest Posters
Camping World (a.k.a. Gander RV) Sucks
First, for Camping World experiences like ours, contact corporate headquarters to lodge complaints, click here. Let us know how that works out for you.
This blog, along with the Facebook page Camping World: The Awful Experience are dedicated to warning consumers. Unethical business practices and shotty (or nonexistent) repairs are the common Camping World experience. Their standard operating procedure.
Most importantly, please share your Camping World experiences by clicking here. CampingWorldSucks.net is strictly informational. We will never advertise or profit from the experiences shared here. Due to the myriad of bad experiences this blog was created to warn consumers. Hopefully, Camping World, a.k.a. Gander RV, will change their unethical ways of doing business or just go away forever.
Keystone RV Also Sucks
Keystone RV is Camping World’s most popular manufacturer. Their reputation is one of poor workmanship and a complete lack of customer service. KeystoneRVsucks.net is available to share experiences with Montana, Cougar, and all other Keystone brands. KeystoneRVsucks.net is also completely informational.
Finally, to contact Keystone customer service e-mail ownerrelations@keystonerv.com. Thor is Keystone’s parent company. Click for Thor custom support or you can call (877) 855-2867.
Gander RV, formerly Camping World, is located at 2772 US Hwy 78 E in Anniston, Calhoun County, Alabama. Camping World recently purchased Gander Mountain and is in the process of changing the name of its dealerships. I believe this is an attempt to continue their unethical business practices under a new name as their reputation continues to falter and the public is warned.
Another Camping World Horror Story
Our 2019 travel trailer has spent over seven months in the shop in less than a year. After the second time in the shop for warranty work in less than one year, there is still has a lot more work to be done. With the damage done at Gander RV in Alabama, our rig was in need of even more repairs.
They finally repaired my slide. It took them three attempts. However, in the process, they tore holes in the roof slide and my carpeting. They snagged the carpet on a floor vent that they had bent. They replaced the floor vent but that’s it, not the torn carpet. In addition, one of my cabinet doors will not open all the way; it used to.
Weeks of Waiting
We were already weeks late on a month-long trip when we were finally able to pick it up. Shortly after we picked it up, while traveling to our destination, the outside fridge vent flew off. We were on I-285 in Atlanta. Fortunately, no one was hurt or caused to crash from flying parts.
After arriving at our destination, we noticed the kitchen sink started to rust. Next, a day later, the water heater stopped working on both electric and gas.
There are also bubbles forming on two of the outside walls. The black water valve they supposedly repaired on the first trip to service is dripping raw sewage into the underbelly. The tape they used when they cut into the underbelly was already peeling off.
Next, I had to repair the bed after our second trip merely due to poor workmanship.
I have learned one thing. Marcus Lemonis, Jason Shippley, and all their fire extinguishers are nothing but liars and crooks.
–Guest Poster
Contact Camping World & Keystone
We offer this Camping World corporate headquarters contact information for complaints, click here. Good luck with that.
As you can see from this blog and from Camping World: The Awful Experience on Facebook, their reputation for poor workmanship and unethical business practices is public knowledge and the purpose of this blog.
Share your experiences with Camping World here. CampingWorldSucks.net is purely informational. This website will never accept advertisements and does not profit from any experiences shared here. Ergo, this is purely informational to warn consumers in hopes that Camping World, a.k.a. Gander RV, will alter their unethical business practices or just close its doors.
Keystone, Camping World’s most popular manufacturer, also holds a reputation for poor workmanship and garbage customer service. KeystoneRVsucks.net is the perfect place to share Montana, Cougar, and other Keystone brand nightmares. KeystoneRVsucks.net is strictly informational.
Contact Keystone customer service at www.ownerrelations@keystonerv.com. Keystone’s parent company is Thor Manufacturing. Reach Thor custom support here or call (877) 855-2867.
We dealt with a mom and pop shop to get our roof replaced and they recommended a few manufacturers that at least fix their products and take better care of their customers. They are Jayco, Grand Design, and, of course, Newmar.
CAMPING WORLD (GANDER) EXPOSED!
It’s about responsibility to the consumer.
