Karma Awaits!

Senior Scammed at Camping World in Missouri

I purchased 2017 toy hauler in June of 2021 in Missouri. Camping World cleaned it up to look nice. They were asked to check it over thoroughly before delivery. You would think that they would disclose any previous problems. They did not.

I am a senior citizen, but they didn’t care. Take the money and run! After four short trips, the roof started to fall in. Their answer was, “IT’S YOUR TRAILER NOW!” My insurance company did a background check and found that this trailer had previous extensive damage and therefore refused to pay for any damage.

Camping World said, “TO BAD!” I wrote several letters to Markus Lemonus and NEVER received a reply.

Months of Frustration

Finally, my insurance company put it in writing that this unit had previous damage and refused to pay for it. The bank refused to get involved, and the Missouri Attorney General, Eric Schmitt, also refused to get involved. So, the only thing that saved me was the letter from my insurance company.

After eight months of arguing with Camping World, they finally said they would repair the trailer at their cost. Four months and several letters later to Lemonus, all unanswered, I got my trailer back.

The value on my trailer went way down as the decals could not be retrieved anywhere. First, this trailer never should have been resold. Second, the work to put this unit back to its original condition was SHODDY at best.

Lemonus doesn’t care who he cheats. He just makes the sale. He doesn’t care about who he is selling to or how they make their payments. Just make the sale!

CW has a bad reputation. You would think they would be trying to fix it but no. Apparently, they don’t care because misinformed people keep buying from them. I personally will NEVER buy ANYTHING from them again. If I needed a box of matches I would not get them there.

SPREAD THE WORD!

Camping world sucks. Mr. Lemonus is not a man of his word and he refuses to talk to the people who buys his product. Karma awaits!!

CampingWorldSucks.com Contributions

CampingWorldSucks.net welcomes contributors, click here. In addition, we recommend the Facebook group Camping World: The Awful Experience to share your experiences. Our goal is to warn consumers to avoid this company, by any name.

An option for complaints is Camping World corporate headquarters. Please report how that works out for you.

CampingWorldSucks.net is an informational website only. We do not allow advertising; no profit is received.

KeystoneRVSucks.net

In addition, check out KeystoneRVsucks.net. Camping World (aka Gander Mountain) is the largest retailer of Keystone RV. Along with Camping World, Keystone has built a reputation for terrible workmanship and equally awful customer service. Consequently, our experience is available to read at keystonervsucks.net. In addition, share your own experiences with Keystone products and/or service click here to submit.

If your complaint involves a Keystone unit, by all means, e-mail customer service here. Please report your results. Positive experiences are unfortunately few and far between.

Keystone’s parent company is Thor; customer support form and phone number, (877) 855-2867.

Camping World Used RVs

Buying a Camping World Used RV

I bought a Camping World used RV after seeing convincing commercials. The advertisements airing now are fake. The ads claim Camping World/Gander RV provides a new mattress for their used RVs. They also claim to clean the unit before delivery when you buy a used RV.

In February of 2022, I bought a 2017 Class C. The salesperson and the Finance person both assured me that everything in the unit would be working before I was scheduled to pick it up. During the walk-through, many items were not functioning, including:

  • The backup Camera was not working
  • The propane for the refrigerator was not operating
  • The interior was dirty, the floor and the counters
  • The mattress was stained, it needed to be replaced
  • The outside compartment, containing the refrigerator and the water heater, was packed with dirt
Image is only for visual effect. Not the mattress referred to in the Camping World Used RV post.

Camping World (aka, Gander RV) sucks!

CampingWorldSucks.com Contributions

CampingWorldSucks.net welcomes contributors, click here. In addition, we recommend the Facebook group Camping World: The Awful Experience to share your experiences. Our goal is to warn consumers to avoid this company, by any name.

An option for complaints is Camping World corporate headquarters. Please report how that works out for you.

CampingWorldSucks.net is an informational website only. We do not allow advertising; no profit is received.

KeystoneRVSucks.net

In addition, check out KeystoneRVsucks.net. Camping World (aka Gander Mountain) is the largest retailer of Keystone RV. Along with Camping World, Keystone has built a reputation for terrible workmanship and equally awful customer service. Consequently, our experience is available to read at keystonervsucks.net. In addition, share your own experiences with Keystone products and/or service click here to submit.

If your complaint involves a Keystone unit, by all means, e-mail customer service here. Please report your results. Positive experiences are unfortunately few and far between.

Keystone’s parent company is Thor; customer support form and phone number, (877) 855-2867.

Camping World Service: Money Down the Toilet

Our Camping World Service Experiences

We lost my Mom so Dad decided he wanted to buy an RV. We had no idea how this would lead us to Camping World Service Departments. My Dad wanted to get out of the house, a reminder of Mom. Well don’t you know, he found…

A GREAT DEAL FROM CAMPING WORLD… NOT!!!!

First Camping World Experience

The unit he bought was in the shop within a week. Did not even get to camp in it and IT WAS IN THE SHOP. Camping World had it for months. We finally get it back and it is raining outside. Of course, it is leaking water to the point we have to get a mop.

If you drive an RV you know it isn’t always fun driving on the Interstate. You know, the road where drivers were able to get a driver’s license in a cereal box. Rolling along and all of a sudden we hear a horrible noise. We were ducking for cover.

THEN, THE BED ABOVE THE DRIVERS SEAT/PASSANGER SEAT COLLAPSES!!!!

We called Camping World. We could instantly tell in their voices THEY DIDN’T CARE. Back to Camping World Service. The unit had so many problems. It wasn’t safe and now had water damage we couldn’t see.

Camping World tells us we are driving a house with an earthquake under us. Exact words:

GET OVER IT AND THAT IS RV LIFE. Camping World

Second Unit

Dad had enough. He wasn’t getting anywhere with them so he took a $30,000 loss! Unfortunately, he decided to give another Camping World, two hours away, a try.

This time, he had the new unit for a month BEFORE IT WAS CAMPING IN THEIR SHOP! Months went by. Yes months, five months to be exact. They found that the generator would NOT work although it had never been used. Camping World told us it was our fault and was due to OUR lack of maintenance. Told us that we needed to use it at least two hours each month and by the way you owe us $750!!!

The generator, along with everything else, was NOT covered under the warranty. So why provide a warranty if nothing is covered?

Another Invoice

We finally got it back. The first trip we take which required a generator, we were dry camping. It fires up but provides no power. We had to travel two hours out of our way to the closest Camping World. We live in Florida but were in Texas when this happened.

That CW tells us bring it in and they believe it is the transfer switch. We had to wait three hours, SITTING ON A CURB, and it is finally ready. We were told that the technician that “fixed” the generator forgot to adjust some screw. So Dad being nice like he is hands the guy a $20 tip.

THE GUY HANDS DAD A BILL FOR $162!

Another item not covered under the warranty. We considered it their fault since they forgot to adjust the screw after we gave them $750! Or the other payment of $162!

We were afraid to think of what would be next. Driving away, as soon as we shut the door we hear this grinding noise. WTF is that? The automatic stairs were not retracting. That was the noise.

My Father is 72-years-old and now he had to use a step stool to get in and out. Must be something with Interstates and above cabin beds since we were familiar with the sound and ducked since we were prepared for what was coming. THE BED FELL DOWN ONCE AGAIN. HELLO, SECOND RV!

All Camping World Locations Suck

It’s been a year now. The RV is the one that goes camping AT THE SHOP. We didn’t know that Camping World considered their service center some type of campground. RVs are purchased to go camping in…we thought. The plan was to get away. The only thing getting away WAS THE RV.

Again, I just picked it up today after something they “fixed” had to be “fixed” again. The service counter have a sign that reads:

OUR WORK IS WARRANTED FOR LIFE. NOT TRUE!

They charged me again. Unfortunately, instead of arguing with them, I paid to get it back. Got to love when the invoice reads that the technician repaired the dinette that collapses.

Camping World Breeds Liars

The technician said it was fixed and safe. He actually seemed to have tested it himself according to the invoice. He said he jumped up and down on the seat without a problem. I responded that was NOT TRUE. I assured them that the technician would not be at work if he’d done that.

HE WOULD BE OUT ON WORKER’S COMP BELIEVE ME.

Getting the Word Out

Long story short, I promise I’ve left a lot out, CAMPING WORLD SUCKS IS PUTTING IT LIGHTLY. In fact, I made shirts to wear so when others read my shirt they will see CAMPING WORLD SCREWED ME.

Find the t-shirts on Custom Ink.

The t-shirt depicts money down the toilet. The back shows two people kissing. THE WORD “MY” AND A PICTURE OF A DONKEY finished with the words CAMPING WORLD!

CampingWorldSucks.net does not benefit from the sale of these t-shirts. CampingWorldSucks.net does not profit in any way.

— Guest Contributor

Camping World hides under the name Gander RV in an attempt to cover their disgusting reputation. Our interaction with Camping World at two locations: Monticello, Minnesota, and Bartow, Florida, gave us nightmares. If nothing else, don’t buy the extended warranty! They will attempt to shove it down your throat. Do the math and buy your own warranty!

CampingWorldSucks.net welcomes contributors, click here. In addition, we recommend the Facebook group Camping World: The Awful Experience to share your experiences. Our goal is to warn consumers to avoid this company, by any name.

An option for complaints is Camping World corporate headquarters. Please report how that works out for you.

CampingWorldSucks.net is an informational website only. We do not allow advertising; no profit received.

KeystoneRVSucks.net

Similarly, check out KeystoneRVsucks.net. Camping World (aka Gander Mountain) is the largest retailer of Keystone RV. Just like Camping World, Keystone has built a reputation for terrible workmanship and equally awful customer service. You can read why we despise this company at keystonervsucks.net. To share experiences with Keystone RVs click to submit.

If your complaint involves a Keystone unit, e-mail customer service here. Please report your results. Positive experiences are unfortunately few and far between.

Keystone’s parent company is Thor; customer support form and phone number, (877) 855-2867.

Gander RV St. Augustine, FL

My wife and I have planned for years that after retirement we would buy an RV and try full-timing. On Feb. 21, 2020, we bought a used 2008 Tiffin from the Gander RV St Augustine, Florida location.

Before spending this large amount of money we asked many questions. We went over everything and all of our issues were addressed. To be sure we did a thorough walkthrough we videotaped it. During the walkthrough, we found some issues and were assured that they would be taken care of before we picked up our new home. Every issue we found is on the tape with a recording of the employee telling us it would be taken care of.

Gander RV Tire Rot Deception

St. Augustine Gander RV sold tires with dry rot

Gander scheduled a pick date and asked that we get there early. Ergo, we arrived at 9:00 am to find that nothing had been done to repair the issues from the walkthrough. After a long day, we left Gander at 5:30 pm with our unit. None of the repairs were done.

We headed home to Massachusettes, we had several problems arise. First, we had a blow out of one of their great tires. Road service charged $650 to replace one tire. With the tire removed it was apparent that the tires had been turned to hide the dry rot. Also, we lost an air pressure gauge.

Finally, we got home and parked the RV. It wouldn’t restate. Again we had to call Road Service; a $250 mobile visit. They couldn’t fix it. We had to have it towed to a service center, another $650.

Gander RV St. Augustine Liars

St. Augustine Gander RV send a tailpipe

Next, on February 27th, we contacted Glenn Blake at Gander in St. Augustine and explained the issues. In addition, I reminded Glenn that their manager promised to fix an issue with the tailpipe. He told me to get it addressed and gave me his e-mail address. He told me to send him the invoice from our repair shop.

After the work was done I sent the invoice. The repairs included five new tires due to the dry rot and totaled $5,000. Now they refuse to pay for the repairs. Instead, they sent me a tailpipe with a letter.

Good Afternoon Mr. Brouillette,
I have looked at Tri-State’s repair order and reviewed it with the General Sales Manager. Gander RV will cover the LOF in the amount of $405.25 and we will also cover the air gauge repair of $305.60. As a goodwill gesture, although we usually do not cover tires on pre-owned units, we will cover half of your replacement cost on your blowout at $370.00. The total reimbursement to you is $1080.85.
Also, I’m sending you the exhaust turndown as promised by the previous sales manager. This is the best we can do for you. I will have our Accounts Payable Department draw up a release and e-mail it to you. Sign and return this release so that I can request a check for you. Please be safe in your travels.
Thank you for your business.
Best regards, Glenn S. Blake, Service Director
glenn.blake@ganderoutdoors.com
Gander RV, 600 Outlet Mall Blvd., St. Augustine, FL 32084
(904) 486-9050 ext. 1244
CISCO#: 70561244

We received the agreement. Due to our shock, after reading it we asked several different managers repeatedly if anyone had read this agreement? The responses were the same, “this is what needs to be signed before we pay you.”

St. Augustine Gander RV disclosure

As you can see, this is what you have to expect when dealing with Gander RV St. Augustine, Florida (aka Camping World). If you don’t have time to read the whole thing, just read this excerpt from what they wanted me to sign, especially the bold type.

Gander RV St. Augustine Release

3. General
It is understood and agreed by me that the acceptance of the contribution is in full accord, satisfaction, and in final settlement of any and all claims and demands presented by me against Dealer.
I covenant that no representations or promises other than those expressly herein contained have been made to me in regard to this Release and settlement, and I fully understand that, after this instrument has been executed, all of my rights, claims, and demands referred to above are hereby and shall be extinguished. I understand that this Release is a compromise of a disputed claim and is not be construed as an admission of liability on the part of Dealer. I will do all things reasonable and necessary, and without delay, to transfer legal and physical possession of the RV to Dealer, including, but not limited, to removing my personal belongings from the RV and signing a power of attorney in favor of Dealer. I understand that the RV must be in the same condition it was delivered to me on the purchase date, reasonable wear and tear excepted or I will be responsible for all costs associated with returning the RV to that condition prior to receiving the contribution described in Paragraph 1.

4. Confidentiality
I agree to maintain this Release and its terms in strictest confidence. I shall not communicate, display, publish or reveal any of the facts surrounding this Release or the contents of this Release to any individual, group of individuals, organizations, social media sites, or entities, including but not limited to, any member of the media, except as may be required by a governmental taxing authority or by subpoena from a court of competent jurisdiction. If inquiry is made as to the resolution of dispute, I will specifically report only that the matter has been settled.

Stay away from this place!

–Guest Poster

Gander RV Warnings

Camping World has taken on the name of Gander RV to cover their horrible reputation tracks. Due to our horrible experiences with two Camping World locations: Monticello, Minnesota, and Bartow, Florida. If you learn nothing else, DO NOT buy the extended warranty that they attempt to shove down the throat of every prospect at closing! Do your own research and do the math!

CampingWorldSucks.net welcomes contributors, click here. In addition, we recommend the Facebook group Camping World: The Awful Experience to share your experiences. Our goal is to warn consumers to avoid this company, by any name.

An option for complaints is Camping World corporate headquarters. Please report how that works out for you.

CampingWorldSucks.net is an informational website only. We do not allow advertising; no profit received.

KeystoneRVSucks.net

Similarly, check out KeystoneRVsucks.net. Camping World (aka Gander Mountain) is the largest retailer of Keystone RV. Just like Camping World, Keystone has built a reputation for terrible workmanship and equally awful customer service. You can read why we despise this company at keystonervsucks.net. To share experiences with Keystone RVs click to submit.

If your complaint involves a Keystone unit, e-mail customer service here. Please report your results. Positive experiences are unfortunately few and far between.

Keystone’s parent company is Thor; customer support form and phone number, (877) 855-2867.