Gander RV, Bartow, Florida

I thought this would be a peaceful negotiation between myself and Gander RV of Bartow, Florida. I arrived with my unit having agreed with their head office the day before. First, we agreed to bring it in for them to inspect. Repairs previously addressed had failed and caused water damage in my new unit. In addition, other issues had arisen.

General Manager MIA

When I arrived I asked for the Bartow, Florida General Manager (GM) and the service manager. The service manager came out to tell me that the GM wasn’t there. I didn’t think this was a problem. I had the service manager.

During the walk-through of my unit, they begin trying to claim they didn’t make the failed repairs. I had work orders dated and signed, along with written confirmation on letterhead asking me to take my unit to a third party for them to confirm the repairs were not up to par. That fact was confirmed.

Asked to Leave Gander RV of Bartow

As a result of showing the service manager the repair list and their work orders, along with all the other evidence they told me to pack my unit and leave. I refused.

Due to the intimidation, from the Gander RV staff, I called the sheriff. They came out just to keep the peace and make sure nothing got out of hand. Next, the GM comes out of an office wanting to talk. So we began talking. He says that he’s going to have to ask me to leave. Following that he claims I made a racist comment about a black guy and a banana. This was totally false. The sheriff asked if it was true. I said no! I had a friend with me and he denied any such comment being made. Consequently, the sheriff made a report.

I contacted the head office to see how they would like to proceed with these false claims. They hung up the phone. I called them back. They transferred me to a manager in their head office. He said that it’s no longer their problem; it’s between me and Gander RV (Camping World) of Bartow. At which point the phone cut off.

I immediately called back to ask for this matter to be taken higher. They instantly hung up. Finally, after I called back a fourth time, they just transferred the call to the Bartow location.

I can’t believe the lengths these cowboys will go to screw me and my family out of money and everyone else. In conclusion, my advice: steer clear of Gander RV or Camping World or whatever they call themselves. Camping World Sucks!

— Guest Contributor

Gander RV (Camping World) Sucks

Camping World has changed its name to Gander RV in Bartow, Florida. New name; same terrible service. To contribute to CampingWorldSucks.net click here. A Facebook group exists for people to share experiences. It’s called Camping World: The Awful Experience. Camping World corporate headquarters webpage is here. Please let us know if you get results.

CampingWorldSucks.net is an information website for Camping World and Gander RV experiences. No advertising is allowed. Camping World inpired this blog; both Bartow, Florida and Monticello, Minnesota.

Keystone RV Manufacturer Sucks

Keystone RV is a Camping World staple. Keystone’s manufacturing and service equals Camping World’s (Gander RV). Read about our sad experience at keystonervsucks.net. Keystone’s customer service e-mail is ownerrelations@keystonerv.com. Thor, parent company to Keystone RV, is also an avenue for complaints. Fill out their form at Thor custom support or try calling (877) 855-2867.

Contribute experiences with Keystone RVs at KeystoneRVsucks.net.

Camping World Service

I thought I’d share another story of Camping World Service.

At the same time as our ordeal, my husband’s coworker went to Bartow Camping World. He’s an older man that doesn’t get around well. He took his unit in for a minor repair.

The technicians came to him in the waiting lounge with pictures of gaping holes in his roof. Camping World service said that his roof had been punctured and desperately needed to be replaced.

They warned him of impending damage and flooding in the case of rain. A $16,000 estimate was offered but refused.

He didn’t take the estimate or the pictures with him. Instead, he pulled his rig back to his RV park. Fortunately, his wife is fairly fit and able to climb an RV ladder. She scurried up to take a look and found nothing they reported; no gaping holes or tears; zero damage.

We implored them to request the estimate and pictures but they “didn’t want to deal with it.”

That, as I see it, is the problem. These huge companies are allowed to operate unethically because of their size. No one wants to deal with it. Although I understand, I’m fed up.

By sharing our experiences others may be forewarned. Consequently, Camping World and others may be forced to evaluate their business practices. We can only hope.

Share your Camping World service experience here.

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